Job Description

As the Group Mobility Digitalization Lead, you will join the Group Transformation team (under the Group COO). You will accelerate digital transformation across entities by designing strategy, driving implementation, and ensuring measurable impact.

Key Mission

Lead and coordinate the digitalization of the Mobility & Home Business Line by defining strategy, managing group digital solutions, monitoring performance, and support entities across the group.

Main Responsibilities

1. Drive Digitalization Program

• Lead and structure a multi-year digitalization and automation plan.

• Align entities around shared tools and processes.

• Monitor progress, analyze performance, and recommend improvements.

• Organize regular updates and foster collaboration between entities.

2. Product & Asset Management

• Act as product owner for Group digital solutions (Webapp).

• Define business requirements, prioritize features, and oversee development.

• Ensure consistent deployment and usage across all entities.

• Collaborate with Mobility Business Line, IT, and local teams.

3. Data & Performance Analysis

• Develop and improve groupwide performance indicators.

• Use data from digital tools and backend systems to conduct deep-dive analyses.

• Provide insights for strategic decisions and follow up with affiliates when issues arise.

4. Innovation & Technology Monitoring

• Propose new digital solutions at Group level.

• Track technological and competitive trends.

5. Standardization & Change Management

• Harmonize digital processes and customer journeys across entities.

• Define and promote best practices.

• Facilitate a strong internal community and support change management.

Profile

You are a good fit if:

• You enjoy complex problem-solving and analytical work.

• You thrive in international and cross-functional environments.

• You want to lead transformation and digitalization initiatives.

• You feel comfortable interacting with top management.

Required Skills

• Strategic thinking with operational understanding.

• Strong digital and operational expertise.

• PMO and product management experience.

• Leadership, autonomy, teamwork, and proactiveness.

• Strong analytical and communication skills.

• Advanced data analysis abilities (Excel, Power BI, Google Analytics).

• Excellent command of English (French is a plus).

Background

• 6–8 years of experience in digital operations transformation.

• Strong digital culture and innovation mindset.

• Consulting experience is appreciated.

Recruitment Process

• HR - N+1 / N+2 - Culture fit

• Additional Information

• Contract Type: Full-Time

• Location: Saint-Denis

• Education Level: Master's Degree

• Experience: > 6 years

• Possible partial remote

Redion is committed to inclusion and non-discrimination. We recruit based on skills and personality above all. Diversity within our teams is essential and drives innovation and performance.

About Us

Redion is a global Care platform bringing together Europ Assistance, Generali Employee Benefits (GEB), and new fast-growing health and embedded insurance activities.

Operating in more than 190 countries, with over 12,000 employees and €5.8 billion in annual business volume, Redion is the world’s #1 in employee benefits and #2 in assistance and travel insurance.

We support millions of people worldwide through integrated protection, assistance, health, mobility, and insurance solutions designed to be seamless, accessible, and instantly available.

At Redion, technology and AI are central to our growth strategy. We are building a global platform designed to transform customer experience, accelerate service delivery, and create more personalized solutions — while keeping human expertise at the core of everything we do. Redion is built on five core values: caring, collaboration, agility, reliability, and expertise, which guide every interaction with clients and partners.

Joining Redion means helping shape a global brand at a defining moment of its journey, within an international, agile, and fast-moving environment where individual impact is visible and valued.

Our teams share one common ambition: becoming the world’s premier Care partner.

Always ready. Always on.